Brisbane, Australia | National Telehealth Service | Ph: (07) 3544 1888
reception@genderhealth.com.au

Gender affirming treatments

About

Gender affirming treatments

Service

Gender-Affirming Medical Care, Tailored to You

Your identity is valid. Your goals matter.
And when it comes to gender-affirming medical care, you deserve support that centres you—your decisions, your health, and your journey.

Gender Health Asutralia provides respectful, expert care for adults seeking gender-affirming treatments. Our approach is grounded in the informed consent model, which means we work with you to ensure you have the information, support, and space you need to make decisions that feel right for you.

Care That Meets You Where You Are

Everyone’s journey with gender is different. Some people seek hormones. Some explore surgery. Some just want to talk.
We’re here for all of it with no assumptions, no pressure, and no gatekeeping.

We offer:

  • Personalised medical care guided by your goals and priorities
  • Clear, compassionate information about treatment options, risks, and benefits
  • Collaborative decision-making with clinicians who respect your autonomy
  • Support that includes your whole health mental, physical, emotional

What Informed Consent Means

Our informed consent model puts you at the centre of your care.
That means:

  • You don’t need a diagnosis or approval from a third party to access treatment
  • We take time to talk through what gender-affirming care means for you
  • You’re supported to make decisions that are aligned with your values and needs
  • Your questions are always welcome, and your pace is always respected

We believe in transparency, trust, and giving you the tools to choose what’s best for your body and your life.

Expert Guidance from a Team Who Understands

Our clinicians bring years of experience in gender-affirming care, general health, and community-informed practice. We understand the complexity of these decisions, and we’re here to walk alongside you—offering care that is safe, affirming, and built on trust.

You’ll be supported in navigating:

  • Hormone therapy and ongoing management
  • Surgical referral pathways (if desired)
  • Health screening and preventative care
  • Mental health and emotional wellbeing
  • Social and support structures that matter to you

Clinical Supervision, Education & Consultancy

Dr Stuart Aitken (he/him), Sexual Health Physician, and Olivia Donaghy (she/her), Psychologist and Psychology Board-Approved Supervisor, provide expert education, training, and consultancy in gender affirming care across health, mental health, education and community sectors. With decades of combined experience working alongside trans children, young people, adults, and their families, they offer tailored, evidence-informed support to clinicians, services, and systems committed to inclusive and equitable care.
Topics can be tailored to your organisation’s goals and audience, for example:

Masterclass in Gender Affirming Prescribing and Monitoring Health Outcomes
Optimising Health and Education Outcomes for Trans Youth in Schools
Transitioning the Family: Supporting Families of a Trans Child
Non-pathologising mental health assessment and formulation with LGBTIQAP+ populations
Risk and protective factors: LGBTIQAP+ youth

Together, Stuart and Olivia bring a unique, interdisciplinary approach that blends medical and psychological expertise, practical clinical insight, and a deep commitment to human rights and trans health equity. They offer:Workforce training and professional developmentClinical supervision Strategic service consultancyWorkshop and seminar deliveryResource and protocol development

faq

Frequently Asked Questions

Do I need a referral to make an appointment?

You can refer yourself. Contact us directly to schedule a navigation appointment. We can recommend the referral type that is best to reduce your  out of pocket costs in future appointments so you can claim medicare rebates for some of our services. Private health insurance may offer rebates with or without a referral, it's best to check with your provider.

What should I expect at my first visit?

Your first visit is a chance for us to get to know you and your goals. Clients tell us that navigating trans healthcare can be challenging and we are here to help you create your personalised care plan so will start with questions to get to know you, your health history, goals and letting you know what we offer.

Do you offer care for non-binary and gender non-conforming individuals?

Absolutely. We provide affirming care for people of all gender identities and expressions, including non-binary, gender fluid, agender, and gender nonconforming individuals.

Can I start hormone therapy at my first appointment?

No, like any medicine or healthcare intervention there is a process of assessment, discussion of options, risks and benefits which is  important for you to make informed decisions about your health. At GHA we tailor information to your developmental age and brain wiring (neuro affirming) and because everyone’s journey is unique we will work with you to determine the best path forward. We call this individualised care

Is mental health support required to access medical transition services?

At GHA we have brought together mental health and medical specialists to work as a team so you don’t need to ‘get a letter’ from a psych to access a medical specialist. This communication between the team is managed in a multidisciplinary care review meeting every week. We can talk more about how multi disciplinary teams work at your navigation appointment.

Do you get rebates from medicare and health insurance?

Yes and no, most of our services attract some amount of medicare rebate if you have been referred. When you have your care pathway mapped out you can check with your health insurer whether they can provide a rebate instead.

How do I prepare for a first consultation?

We recommend gathering any relevant health professional letters, and if applicable, mental health reports or diagnostic reports or documentation that you think are helpful in forming a complete picture of your health and wellbeing. We will also ask for the names and contact details of other health professionals you see for us to contact if you give us your consent.