Brisbane, Australia | National Telehealth Service | Ph: (07) 3544 1888
reception@genderhealth.com.au

Community resources

About

Community resources

Service

Building Safe, Inclusive Communities—Together

At Gender Health Australia, we believe that everyone deserves to live, learn, work and connect in spaces where they feel safe, respected and supported.
Creating those spaces isn’t the job of one person or one organisation. It’s a shared responsibility and we’re proud to be part of that collective effort.

We work both directly within communities and in partnership with support groups, advocacy organisations, and health and community providers to promote wellbeing, inclusion and connection for trans and gender-diverse people across Australia.

Connected Care, Community Roots

Health and wellbeing don’t happen in isolation. They’re shaped by the people, services, and systems around us.
That’s why GHA is committed to working beyond clinical settings building relationships that strengthen the broader network of care.

We connect with:

  • Peer support and social groups that offer community, solidarity and belonging
  • Advocacy organisations leading change at local, state and national levels
  • Community health services providing care across physical, mental and social health
  • Cultural and specialist services for Aboriginal and Torres Strait Islander people, CALD communities, and others facing barriers to care

These relationships help us make sure that the people we support can access not just clinical help but real, ongoing community connection.

Our Role in Community

We see our role as:

  • Facilitators of connection: linking people with trusted community-based supports
  • Partners in advocacy: working alongside others to promote equity and inclusion
  • Participants in community life: engaging in events, projects and initiatives that centre the voices and needs of trans and gender-diverse people
  • Educators and allies: sharing knowledge to help others build safer spaces in homes, schools, workplaces, and beyond

Our commitment goes beyond services, it’s about strengthening the whole ecosystem that supports trans and gender-diverse people to live full, healthy lives.

A Shared Responsibility

Creating safer, healthier communities is not just our mission t’s a responsibility we all share.
At GHA, we invite health workers, educators, families, peers, and neighbours to walk with us in that work. Together, we can shift systems, challenge stigma, and grow spaces where everyone feels they belong.

You don’t have to have all the answers to start. You just need a willingness to care and to connect.

Clinical Supervision, Education & Consultancy

Dr Stuart Aitken (he/him), Sexual Health Physician, and Olivia Donaghy (she/her), Psychologist and Psychology Board-Approved Supervisor, provide expert education, training, and consultancy in gender affirming care across health, mental health, education and community sectors. With decades of combined experience working alongside trans children, young people, adults, and their families, they offer tailored, evidence-informed support to clinicians, services, and systems committed to inclusive and equitable care.
Topics can be tailored to your organisation’s goals and audience, for example:

Masterclass in Gender Affirming Prescribing and Monitoring Health Outcomes
Optimising Health and Education Outcomes for Trans Youth in Schools
Transitioning the Family: Supporting Families of a Trans Child
Non-pathologising mental health assessment and formulation with LGBTIQAP+ populations
Risk and protective factors: LGBTIQAP+ youth

Together, Stuart and Olivia bring a unique, interdisciplinary approach that blends medical and psychological expertise, practical clinical insight, and a deep commitment to human rights and trans health equity. They offer:Workforce training and professional developmentClinical supervision Strategic service consultancyWorkshop and seminar deliveryResource and protocol development

faq

Frequently Asked Questions

Do I need a referral to make an appointment?

You can refer yourself. Contact us directly to schedule a navigation appointment. We can recommend the referral type that is best to reduce your  out of pocket costs in future appointments so you can claim medicare rebates for some of our services. Private health insurance may offer rebates with or without a referral, it's best to check with your provider.

What should I expect at my first visit?

Your first visit is a chance for us to get to know you and your goals. Clients tell us that navigating trans healthcare can be challenging and we are here to help you create your personalised care plan so will start with questions to get to know you, your health history, goals and letting you know what we offer.

Do you offer care for non-binary and gender non-conforming individuals?

Absolutely. We provide affirming care for people of all gender identities and expressions, including non-binary, gender fluid, agender, and gender nonconforming individuals.

Can I start hormone therapy at my first appointment?

No, like any medicine or healthcare intervention there is a process of assessment, discussion of options, risks and benefits which is  important for you to make informed decisions about your health. At GHA we tailor information to your developmental age and brain wiring (neuro affirming) and because everyone’s journey is unique we will work with you to determine the best path forward. We call this individualised care

Is mental health support required to access medical transition services?

At GHA we have brought together mental health and medical specialists to work as a team so you don’t need to ‘get a letter’ from a psych to access a medical specialist. This communication between the team is managed in a multidisciplinary care review meeting every week. We can talk more about how multi disciplinary teams work at your navigation appointment.

Do you get rebates from medicare and health insurance?

Yes and no, most of our services attract some amount of medicare rebate if you have been referred. When you have your care pathway mapped out you can check with your health insurer whether they can provide a rebate instead.

How do I prepare for a first consultation?

We recommend gathering any relevant health professional letters, and if applicable, mental health reports or diagnostic reports or documentation that you think are helpful in forming a complete picture of your health and wellbeing. We will also ask for the names and contact details of other health professionals you see for us to contact if you give us your consent.