For new clients, we have designed 4 packages to provide the best quality care, choices and up front information on cost. Estimating your total out of pocket costs can be confusing as Medicare items don't cover all appointment types and rebates depend on who you see. Everyone with a medicare card and GP referral/s will get some amount of medicare rebate back, reducing the total out of pocket cost. Together we will plan your appointments and clarify costs based on your choices at your navigation appointment.
We are here for you and your healthcare needs. Our role is to gather information, weave this together with research and clinical experience to provide options and recommendations so that you can make your own choices. Respect for your bodily autonomy and decision making is a central value for GHA.
We have brought the experts together so you benefit from a range of health disciplines who talk to each other so you don't have to worry about telling your story over and over or communication gaps. Clinical guidelines all recommend multi-disciplinary care as best in this field. GHA includes
- Psychology, Social work, Speech Pathology, Clinical nursing
-Medical specialists:- Sexual Health Physicians, Paediatric Endocrinologists and Adolescent Physicians.
We aim to support the unique needs of each person and our approach is informed by decades of clinical experience, peer reviewed research and leading Australian and international guidelines. Check our our resources page for links to quality information and our evolving 'Geek out' section for a deep dive on topics.
We emphasize informed consent and shared decision-making throughout the care journey. All clients are provided with comprehensive information about potential interventions, including benefits, risks, and alternatives, to empower them in making decisions that align with their values and goals. Reports/letters about you are shared with you
For adults and older adolescents who are ready to access gender-affirming medical treatments, we offer an informed consent model with a prescribing doctor. This involves comprehensive bio-psycho-social assessment that incorporates an assessment of readiness for hormones and commencement of treatment where indicated.
Multi-disciplinary care supports looking at all aspects of a person's health and wellbeing, not just focusing on what one health practitioner can do for you. Our wellbeing relies on a healthy body and mind and is influenced by our family, friends, homes, workplaces, past experiences, minority stressors and future opportunities. GHA believes you are the expert in yourself and our expertise is here to support your journey and wellbeing.
You can refer yourself. Contact us directly to schedule a navigation appointment. We can recommend the referral type that is best to reduce your out of pocket costs in future appointments so you can claim medicare rebates for some of our services. Private health insurance may offer rebates with or without a referral, it's best to check with your provider.
Your first visit is a chance for us to get to know you and your goals. Clients tell us that navigating trans healthcare can be challenging and we are here to help you create your personalised care plan so will start with questions to get to know you, your health history, goals and letting you know what we offer.
Absolutely. We provide affirming care for people of all gender identities and expressions, including non-binary, gender fluid, agender, and gender nonconforming individuals.
No, like any medicine or healthcare intervention there is a process of assessment, discussion of options, risks and benefits which is important for you to make informed decisions about your health. At GHA we tailor information to your developmental age and brain wiring (neuro affirming) and because everyone’s journey is unique we will work with you to determine the best path forward. We call this individualised care
At GHA we have brought together mental health and medical specialists to work as a team so you don’t need to ‘get a letter’ from a psych to access a medical specialist. This communication between the team is managed in a multidisciplinary care review meeting every week. We can talk more about how multi disciplinary teams work at your navigation appointment.
Yes and no, most of our services attract some amount of medicare rebate if you have been referred. When you have your care pathway mapped out you can check with your health insurer whether they can provide a rebate instead.
We recommend gathering any relevant health professional letters, and if applicable, mental health reports or diagnostic reports or documentation that you think are helpful in forming a complete picture of your health and wellbeing. We will also ask for the names and contact details of other health professionals you see for us to contact if you give us your consent.